In property management, communication is key. You need it to keep leaseholders informed of any changes, but also to allow them to keep you in the know.
Fortunately, we live in an age of instant connection. Almost everyone is connected to the internet through laptops, smartphones, tablets and even watches. This makes communication a doddle.
Read on as we look at three simple ways to stay in touch with residents online.
Email may have been around for a while now, but that doesn’t make it any less useful. It’s still used for business communication, online marketing and social communication by millions across the globe. Whether it’s a one-off update, or a monthly newsletter, emails are a cost-effective way of sending out information to residents either in bulk or to specific recipients.
While email has its advantages, immediacy isn’t one of them. People often forget about their personal email address, and sometimes have multiple, meaning updates aren’t seen for at least a day.
With social media, however, people are generally much more active. Connecting with residents on Twitter, Facebook and even Instagram allows you to update them far more quickly and increases the chances of them actually seeing your updates.
One of the most effective means of online communication with residents, however, is through purpose-built online software. While social media and emails are good enough platforms, property management software is designed with resident communication in mind. Announcements can be created, edited and distributed with ease, and there are even communication facilities for parcel tracking and activity logs.
The ultimate block management software
Looking to improve communication between your staff, leaseholders, and residents? With Lobital, it’s completely hassle-free. With over a decade of experience in the property industry, we’ve become familiar with the problems – communicative and much more – faced by the concierge, security, and management staff.
Our block management software is packed full of innovative and easy-to-use features that make life easy for everyone.